Effective Date: June 9, 2026. Last Updated: June 16, 2026.
This Advertiser Agreement (“Agreement”) is a binding contract between Aurelis LLC, a California limited liability company, doing business as “The Veteran Benefit Desk” (“Aurelis LLC,” “The Veteran Benefit Desk,” “we,” “us,” or “our”) and the business that applies for or maintains a sponsored placement (“Advertiser,” “you”). By submitting an application, clicking “I Agree,” or maintaining a placement, you agree to this Agreement, our Terms of Use, Privacy Policy, and Billing and Refund Policy, each incorporated by reference. Electronic acceptance is valid and enforceable. (15 U.S.C. section 7001; Cal. Civ. Code section 1633.7).
1. Eligibility and Core Restriction
You represent and warrant that you are a legitimate business serving veterans and that you do not, and will not through any placement on the Service, charge any veteran or claimant a fee to prepare, present, or prosecute a claim for VA benefits, and that you are not engaging in activity that requires VA accreditation under 38 C.F.R. section 14.629 and 38 U.S.C. section 5904 unless you are separately and properly accredited and listed under the Representative Listing Agreement. Sponsored businesses are commercial advertisers, not VA-accredited representatives.
2. Placements; No Endorsement; Labeling
Placements may include directory listings, featured placements, category title placements, and placements on relevant pages, as described at the time of purchase. All placements are clearly labeled as sponsored. A placement is not an endorsement, recommendation, certification, or guarantee by us of you or your products or services, and you will not state or imply otherwise. We label placements consistent with the FTC Endorsement Guides, 16 C.F.R. part 255, and you are responsible for ensuring your own advertising claims are truthful, substantiated, and lawful.
3. No Affiliation with VA or Government
You will not state or imply that you, or your placement, is affiliated with, endorsed by, or sponsored by the U.S. Department of Veterans Affairs, The Veteran Benefit Desk, or any government agency. You will not use any government insignia or any branding likely to confuse a reasonable consumer about government affiliation.
4. Content Standards; Our Editorial Control
You are responsible for the content, logos, links, and materials you submit (“Advertiser Content”) and for ensuring it is accurate, lawful, non-deceptive, and non-infringing. We may, in our sole discretion and at any time, review, reject, request changes to, pause, or remove any Advertiser Content or placement, including for legal risk, inaccuracy, poor quality, consumer complaints, or inconsistency with the character of the Service, without liability to you. We do not pre-screen all Advertiser Content and are not responsible for it. Advertiser Content does not influence and is kept separate from our editorial content.
5. License to Advertiser Content
You grant us a limited, non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, format, display, and distribute your Advertiser Content (including your name, logo, and marks) solely to provide and promote your placement and to operate and improve the Service for the term of your placement and for a reasonable period afterward for archival and recordkeeping. You represent and warrant that you own or have all rights necessary to grant this license.
6. Fees and Billing
Placement fees, billing terms, and the request-and-confirm process are described in the Billing and Refund Policy and in the offer presented to you in your account at the time of selection. You agree to pay all fees for placements you request and we confirm. Unless stated otherwise, fees are stated in U.S. dollars and exclusive of applicable taxes, which are your responsibility.
7. No Guarantee of Results
We do not guarantee any specific placement position, level of traffic, impressions, clicks, leads, conversions, revenue, or other result from any placement. Performance figures, if provided, are estimates and are not promises.
8. Term; Suspension; Termination
This Agreement applies for as long as you maintain an application or placement. Either party may terminate a placement as described in the Billing and Refund Policy. We may suspend or terminate any placement or account immediately, with or without notice, if you breach this Agreement or any incorporated policy, if required by law, or to protect the Service, users, or third parties. Sections that by their nature should survive termination (including Sections 1, 3, 9, 10, 11, 12, 13, and 14) survive.
9. Representations and Warranties
You represent and warrant that: you have authority to enter this Agreement; your business and Advertiser Content comply with all applicable laws, including consumer-protection, advertising, and (where applicable) lending, insurance, and licensing laws; your Advertiser Content does not infringe any third-party right; and the information you provide is true and current.
10. Disclaimers
THE SERVICE AND ALL PLACEMENTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AURELIS LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS, ARISING FROM OR RELATED TO THIS AGREEMENT OR ANY PLACEMENT. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PLACEMENT GIVING RISE TO THE CLAIM IN THE THREE MONTHS BEFORE THE EVENT. NOTHING HERE LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
12. Indemnification
You will indemnify, defend, and hold harmless Aurelis LLC and its members, managers, officers, employees, contractors, and agents from and against any third-party claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your Advertiser Content, your products or services, your breach of this Agreement, or your violation of any law, including 38 U.S.C. section 5904 and consumer-protection and advertising laws.
13. Independent Contractors; No Agency
The parties are independent contractors. This Agreement does not create any partnership, joint venture, agency, franchise, or employment relationship, and neither party may bind the other.
14. Confidentiality
Non-public pricing, account, and business information disclosed in connection with this Agreement is confidential and may be used only to perform this Agreement, except as required by law.
15. Assignment; Notices; Severability; Entire Agreement
You may not assign this Agreement without our prior written consent; we may assign it to an affiliate or successor. Notices to you may be sent to the contact information in your account; notices to us must be sent as provided below. If any provision is unenforceable, it will be limited or severed and the remainder will remain in effect. This Agreement, with the incorporated policies, is the entire agreement between the parties regarding placements and supersedes prior understandings.
Arbitration, Class Action Waiver, and Jury Trial Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.
Except where prohibited by law, any dispute, claim, or controversy arising out of or relating to these terms or your use of the Service (including the formation, performance, breach, or termination of these terms, and whether the claims arise in contract, tort, statute, fraud, misrepresentation, or any other legal theory) will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or by JAMS, at the claimant's election. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. section 1 et seq. (9 U.S.C. section 2). The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The arbitration will take place in San Diego County, California, or at another location mutually agreed by the parties, or by remote means where available.
In California, any waiver of the right to seek public injunctive relief is unenforceable, and nothing in these terms limits that right. (McGill v. Citibank, N.A., 2 Cal.5th 945 (2017)).
THE PARTIES AGREE TO ARBITRATE ALL DISPUTES ON AN INDIVIDUAL BASIS ONLY AND NOT AS A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
If any portion of this arbitration agreement is found to be unenforceable, the unenforceable portion will be severed and the remaining arbitration terms will be enforced to the fullest extent permitted by law. If the class action waiver is found unenforceable as to a particular claim, that claim, and only that claim, will be severed and resolved in a court of competent jurisdiction, and the remaining claims will proceed in arbitration.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND AURELIS LLC KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE.
Governing Law and Venue
These terms and any dispute arising out of or related to the Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-laws principles. Subject to the arbitration provisions above, venue for any action, proceeding, or enforcement of an arbitration award arising out of or relating to these terms lies exclusively in the state or federal courts located in San Diego County, California, and you consent to the personal jurisdiction of those courts.
Contact
- Operator: Aurelis LLC, doing business as The Veteran Benefit Desk
- Mailing address: Aurelis LLC, c/o Northwest Registered Agent, 2108 N Street, Suite N, Sacramento, CA 95816, United States
- Requests and questions: email legal@veteranbenefitdesk.com or use the Contact page. Notices may be sent to the mailing address above.