Effective Date: June 9, 2026. Last Updated: June 16, 2026.
Our Commitment
Aurelis LLC, a California limited liability company, doing business as “The Veteran Benefit Desk” (“Aurelis LLC,” “The Veteran Benefit Desk,” “we,” “us,” or “our”) is committed to ensuring that people with disabilities can access the information and services offered through our website. Our goal is to provide a digital experience that conforms to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA published by the World Wide Web Consortium. (WCAG 2.2). Conformance with these standards supports equal access under the Americans with Disabilities Act of 1990 (42 U.S.C. section 12182 et seq.), Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. section 794), and the California Unruh Civil Rights Act (Cal. Civ. Code section 51 et seq.).
Continuous Improvement and Testing
Accessibility is an ongoing effort. We conduct automated checks and manual testing, including keyboard-only navigation and review with assistive technologies, and we remediate issues against WCAG 2.2 AA success criteria as we identify them. For users in the European Union, we also consider the requirements of Directive (EU) 2016/2102.
Most Recent Audit
On August 20, 2026 we ran an automated WCAG 2.1 Level A and AA audit (axe-core 4.10.2) across 14 key surfaces of this site, including the home page with navigation menus open, the contact form, the rating benefits explorer, the noise exposure lookup, the form version checker, the evidence and exposure checklists, the link resolver, site search, and our tracker pages. The audit found two issues: a form control missing an accessible name on the noise exposure lookup and insufficient text contrast on one status badge. Both were fixed the same day, and all 14 surfaces now pass the automated checks with zero violations. Manual keyboard and screen reader review continues on an ongoing basis, and we treat every accessibility report sent through the Contact page as a priority.
Accessibility Features
Our website is designed to support:
- Keyboard navigation and a logical tab order;
- ARIA labels and roles where appropriate;
- Sufficient color contrast and scalable, readable text;
- Descriptive text alternatives for non-text content; and
- Compatibility with current screen readers and browsers.
Third-Party Content
Our website may link to third-party sites and content that we do not control. While we seek accessible partners, we cannot guarantee the accessibility of external content. Please tell us if you encounter a barrier with integrated third-party content so we can help find an alternative where feasible.
Feedback and Accommodation Requests
If you have difficulty accessing any part of our website, or need content in an accessible format, please contact us through the Contact page and include the page address where the issue occurred, a description of the difficulty, and the assistive technology or browser you used. Consistent with our obligations under ADA Title III (42 U.S.C. section 12182(b)(2)(A)(iii)) and the Unruh Civil Rights Act, we will provide the requested information or functionality in an accessible format unless doing so would be an undue burden or fundamental alteration, in which case we will work with you on an effective alternative. We aim to acknowledge accessibility requests within 5 business days and to provide a substantive response, including a proposed timeline, within 10 business days.
Contact
- Operator: Aurelis LLC, doing business as The Veteran Benefit Desk
- Mailing address: Aurelis LLC, c/o Northwest Registered Agent, 2108 N Street, Suite N, Sacramento, CA 95816, United States
- Requests and questions: email legal@veteranbenefitdesk.com or use the Contact page. Notices may be sent to the mailing address above.