Inside VA's Contract Exam Program: Volume, Timeliness, Training and Oversight
Reported monthly contract exam requests averaged 47.6 percent higher in the latest 12 months than in the first 12 months of the released record, completion-time averages differ by vendor, Loyal Source's share of requests rose from 2.2 to 18.9 percent between those windows, and VBA states that no-show, rescheduling, and insufficient-exam measures are not captured by vendor, a gap we are pursuing through an appeal and follow-up requests.
Sources: VBA FOIA cases 26-23677-F and 26-23670-F (MDEO records)