The eBenefits portal retirement
VA retired the eBenefits portal in a phased transition. Benefits features became available on VA.gov on April 30, 2021, eBenefits remained usable through March 31, 2022, and after that date VA.gov became the only online source for those functions. Pages that still direct veterans to eBenefits are out of date.
What changed
eBenefits was a joint portal run by VA and the Department of Defense that, for more than a decade, served as the primary place for veterans to file disability claims online, check claim status, download benefit letters, manage dependents, and update direct deposit information.
VA moved every veteran facing benefits function off eBenefits and onto VA.gov. The transition was phased: VA.gov became the central access point on April 30, 2021, eBenefits continued to work in parallel through March 31, 2022, and after that date the benefits features were available only on VA.gov. Functions that belonged to the Department of Defense side of the portal, such as Servicemembers' Group Life Insurance elections, moved to the DoD milConnect portal rather than to VA.gov.
When it happened
- 2021-04-30VA.gov becomes the central login and access point for the benefits features formerly housed in eBenefits.
- 2021-05-01VA begins redirecting veterans from eBenefits to VA.gov feature by feature, while keeping eBenefits functional during the transition.
- 2022-03-31Last day eBenefits remains available for benefits functions. VA states that after this date VA.gov is the single online source for them.
- 2022-04-01Benefits functions are available only on VA.gov. DoD specific functions continue on milConnect.
Why it changed
VA consolidated dozens of separate portals, logins, and tools into VA.gov as part of a long running digital modernization effort. Maintaining two parallel systems produced duplicate sign in requirements, inconsistent claim status information, and a confusing experience for veterans who did not know which site was authoritative. Moving everything to VA.gov gave veterans one site, one sign in, and one place for VA to maintain.
What replaced it
Who is affected
- Veterans and family members who bookmarked eBenefits or follow old printed instructions that reference it.
- University veteran services offices, county veteran service officers, and nonprofit resource pages whose guides still direct first time applicants to create an eBenefits account.
- Anyone holding an old DS Logon credential purely for eBenefits: VA.gov accepts Login.gov and ID.me sign in.
Practical implications
- Instructions that say to apply through eBenefits no longer work as written. The current first step for a new applicant is creating a verified account on VA.gov.
- Old eBenefits links either redirect or fail. Resource page maintainers should point each function at its specific VA.gov tool rather than at a generic homepage.
- Claim status shown on VA.gov is the authoritative record. There is no longer a second portal that can display different information.
Official sources
Historical record
Revision history
- 2026-08-02 Published. Every linked source verified against the live page on this date.
This is a maintained reference with a permanent URL. When VA changes something documented here, the entry is updated and the revision history records it.