VA AI Use Case Inventory

VA AI Use Case Inventory Skip to main content Skip to footer Talk to the Veteran Crisis Line now An official website of the United States government Here's how you know Official websites use .gov A .gov website belongs to an official government organization in the United States. Secure .gov websites use HTTPS A lock ( Lock A locked padlock ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. VA.gov Contact VA VA Resources VA News VA Careers VA Locations VA Forms About VA Search VA VA | AI VA | Artificial Intelligence Home AI Inventory Trustworthy AI CAIO NAII Search Search AI Use Case Inventory Home AI Use Case Inventory Share this Facebook Linkedin X Email The Authoritative Source for VA’s AI Innovation The Department of Veterans Affairs is using artificial intelligence (AI) to improve how Veterans access care, benefits, and services, while also helping employees work more efficiently and effectively. The VA 2025 AI Inventory reflects that progress, offering a transparent look at how AI is being developed, tested, and deployed across the department. This public inventory showcases our dedication to transparent and responsible innovation , and enables us to track, evaluate , and optimize our AI systems while ensuring VA AI systems are safe, secure and responsible . This year’s inventory shows steady growth, stronger governance, and expanding real-world impact, particularly in health care, benefits processing, and operational efficiency. Driving Innovation and Improvement AI is improv ing how Veterans receive their benefits, reduc ing VA’s administrative burden (thereby improving cost effectiveness and service delivery), and increas ing the quality of care provided to Veterans. Our AI use cases reflect VA’s commitment to embracing emerging technology while minimizing risks . These use cases represent Veteran-centric innovation from across the department, geographically and functionally, ranging from improved identification of health risks to expedited delivery of benefits to Veterans and their families. Key Benefits of the VA AI Inventory Increase Collaboration: By increasing transparency, we are creating opportunities for internal and external partners to connect, share insights, and build on successful AI implementation. Showcase Innovation: The VA AI Inventory highlights AI initiatives that are improving Veteran care and services across the VA – from benefits to health care and more. Responsible Implementation: By collecting data for this annual inventory, we are ensuring that AI systems within the VA meet rigorous standards for safety, fairness and effectiveness. Knowledge Sharing: The VA AI Inventory facilitates learning and best practices across VA departments, federal government and beyond. AI Inventory Use Case Highlights Examples of AI contributing to VA’s mission today. Productivity VA GPT: VA’s Generative AI Chat VA GPT is an on-network generative AI chat interface that employees are using to assist with basic administrative tasks (drafting emails, summarizing documents, summarizing meeting notes, etc.). This product currently has over 95,000 users onboarded. Survey results show more than 70% of users report improved job satisfaction and users report saving 2-3 hours of time per week on average. AI-Assisted Software Development VA has implemented AI-assisted software development tools, now used by more than 2,000 developers. Survey results show that users save an average of over 8 hours per week, and 74% report the product enables them to focus on work that is more satisfying to them. Clinical Care AI-Assisted Clinical Decision Support The Veterans Health Administration Stratification Tool for Opioid Risk Mitigation (STORM) is an AI-driven clinical decision support system designed to help mitigate risk factors for overdose and suicide among Veterans who are prescribed opioids and/or with opioid use disorder. Implementation of this system is associated with a 22% decrease in mortality. AI-Assisted Colonoscopy VHA has deployed several FDA-approved devices that use computer vision to enhance clinician performance, which has resulted in significantly improved detection of tumors. A VA study demonstrated that the provision of colonoscopy AI devices resulted in a statistically significant 21% increase in the odds of adenoma detection and an absolute increase in the detection rate of approximately 4% compared to colonoscopy without the device. Increased adenoma detection rates are associated with lower late-stage cancer incidence and reduced mortality. Fraud Detection Identifying potentially fraudulent changes related to payments Most direct deposit changes at VA are safe, but 1-2 out of 1,000 are fraudulent changes to steal Veterans’ benefit payments. The Payment Redirect Fraud (PRF) model is using AI to identify which changes are likely to be fraudulent and refer those incidents to team investigators for review and remediation. What Is the VA AI Inventory? The VA AI Inventory is VA’s official record of AI use across the department. It promotes transparency, supports responsible AI governance, and helps ensure that AI tools are aligned with Veteran needs and federal requirements. The 2025 inventory includes 367 AI use cases in the Individual AI Inventory and 13 AI Use Cases in the Consolidated AI Inventory. Individual AI Inventory The individual inventory provides detailed information on 367 AI use cases , including: Purpose and intended outcomes Stage of development or deployment Benefits to Veterans and employees Risk and governance considerations This level of detail underscores how each AI capability contributes to Veteran services and mission outcomes. Consolidated AI Inventory The consolidated inventory offers a high-level snapshot of 13 widely used AI use cases across VA. It highlights: Common AI functions in use today The scale of adoption, including license counts Enterprise-level patterns and trends Together, these views provide both depth and clarity, showing how AI is being used today and where it is headed next. Explore the VA AI Inventory The VA AI Inventory is a comprehensive view of how VA Is using artificial intelligence to enhance Veteran services. Individual Inventory Explore these use cases by viewing the dashboard below, or by downloading the Excel file: VA AI Use Case Inventory (Excel, 180KB). Consolidated Inventory View the consolidated inventory by downloading the Excel file: VA AI Consolidated Use Case Inventory (Excel, 16KB). VA has not granted any waivers from the minimum risk management practices required for high-impact AI use cases. Our current inventory as of: December 2025 (updated April 2026 with additional risk management information) Connect and Collaborate with Us Share your thoughts, concerns, or questions about VA’s AI systems. Your feedback helps us improve and maintain s transparency. Data from the below form is collected solely to respond to queries and comments – and will do so as deemed appropriate. Provide Feedback and Comments Link Disclaimer This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used. Disclaimer of Endorsement Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government. The views and opinions of authors expressed herein do not necessarily state or reflect those of the United States Government and shall not be used for advertising or product endorsement purposes. 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